HELP CENTER

FAQ | Frequently Asked Questions

My Order

How can I place my order? How can I pay?

My order won't go through, what should I do?

Where is my order confirmation?

I just placed my order. Can I add another item to it?

Why was my order canceled?

Shipping

How much does the shipping cost?

When will my order ship?

Will I have to pay international taxes & duties?

How long will I have to wait to receive my order? When will I receive my order?

I still haven't received my order! Where is it?

Delivery

How is my order packed?

I am not home for delivery. Is it a problem?

I only received one item from my order. Where is the rest of my order?

I received a broken/faulty item, what should I do?

I received a wrong item, I didn't order this. What should I do?

General Questions

Where can I use my discount code?

Do you have any items for men in your collection?

I could not find an answer to my problem here. What should I do?